Company Name : Cognizant (CTS)
Opening for Helpdesk/Technical Support
Location : Bangalore
Exp : 1 - 3 years
Job Description : Working experience in technical voice support is mandatory.
Good Verbal and Written skills
Neutral accent
Call control both inbound and outbound
Situation handling on calls
Basics of technology – L1 Support (Presales/Postsales)
- OS -Windows/Linux/UNIX support
- Networking components, etc -Willing to work in shifts
- ITIL knowledge advantage
- Good Analytical & logical skills
- Eagerness to learn
- Positive attitude & approach
- Team player
- Good Knowledge of quality & process
Eligibility : Graduates/ Post Graduates (BE, B.Tech, BCA, BSc, BBM / ME, M.Tech, MCA, MSc, MBA ), Candidates with Diploma can Apply – But Need to be 10 +2 +3.
Arts Graduates are however not eligible.
Walkin Date : 18th July 2009
Walkin Venue :
Cognizant Technology Solutions
65/2, Bagmane Tech Park,
C.V Raman Nagar (Near IndiraNagar)
Bangalore -560093
Landmark : Adjacent to LRDE
(5th Floor -IT Infrastructure Services)